Connect your business email

Domains and inboxes

Connect additional domains or remove old connections. Each domain can have one active receiving address. Removing a connection keeps its ticket history.

Choose your support address

Use your existing support address on a domain you own. Gmail, Outlook and other free email domains are not supported.

Add records at your DNS provider

DNS zone: . If your DNS editor appends this zone automatically (as Spaceship does), enter only Host to enter. Use Full DNS name only when your provider requires the complete name. Keep existing MX records.

Click a host, DNS name or value to copy it. Only the value is copied, without table formatting.

Forward your support email

At your current email provider, automatically forward only to:

Keep your existing MX records. For private testing, retain a copy in your mailbox and remember that forwarded account emails can appear in this workspace. Do not use manual forwarding. The original To address must remain intact.

Test the complete route

From another mailbox, send an email to your support address using this exact subject:

Then use Refresh status above. Connection is confirmed only after this email reaches Synvio. If your provider cannot forward a single address separately, use a dedicated support mailbox or contact its support team.

Inbox connected

Send a test message to this address and check your Inbox. Replies will be sent from the same address.